Our Promise
Money-Back Guarantee
We stand behind every order. If we don't deliver what we promised, you get your money back.
At EssayOasis, we're confident in the quality of our work. Every order comes with our three-part guarantee: quality, confidentiality, and on-time delivery. If we fail on any of these commitments, you're entitled to a refund.
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Late Delivery Refund
If we miss your confirmed deadline, you're entitled to a full refund — no questions asked.
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Revision Guarantee
If the work doesn't match your original brief after revisions, you qualify for a full or partial refund.
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Confidentiality Guarantee
If we ever breach your privacy, you receive an immediate full refund and we take corrective action.
Refund Policy Details
- Late delivery: Full refund if your order is delivered after your confirmed deadline and you no longer need it.
- Quality dispute: After requesting revisions, if the work still doesn't meet your original brief, we offer a partial or full refund at our discretion.
- Duplicate payment: If you're accidentally charged twice, we refund the duplicate charge immediately.
- Cancellation before assignment: Full refund if you cancel before a writer has been assigned to your order.
- Cancellation after assignment: 70% refund if you cancel within 2 hours of writer assignment; 50% refund if cancelled before 50% of work is complete.
- Refund requests: Must be submitted within 7 days of the delivery date via your dashboard.
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